The key to being successful with Easy Content Units is the ability to find the correct products to show in your units. For some merchants this might prove to be more of an art than a science, but if we’re listing the merchant on the All Merchants Page and it says there’s a quantity of products loaded onto ECU then you can be sure they are there.

How ECU Search Works:

In a nut shell the search box queries the ‘Product Name’ field, as the merchants have provided it in their datafeed. Your search must be 3 characters or more. You can use three types of keyword search as outlined below:

For most merchants and searches this should be adequate to find the products you need for your unit. You can filter negative keywords by using ‘-’ so an example could be -keyword. The ability to search for ‘Brand’ is possible if you tick the Brand Only box, great if you’re creating a site about a particular brand.

If you’re looking to add an Amazon product, then select the option.

For the merchant who have put in something ‘odd’ in this field a simple look at their site could indicate what they have used for the ‘Product Name’. For example in the Dixons/Currys feed, the model number makes up the Product Name, so searching for ‘lcdtv’ wouldn’t return any products, however a search for a model number will return the result you’re looking for.

Browse Merchant:

Of course if you’re looking for a lot of products, this might be a bit arduous, so we have added a browse function. Once you have a result for the merchant in question, if you click on the merchant logo in the results, you will be taken to a page where you can browse their catalogue. It comes complete with a drop down category selector, so in the above example, you are able to choose the ‘lcdtv’ category and the products will be displayed for adding to your unit.

Narrow your Results:

Once you have entered your search term and got a list of results, we have provided a number of filters, to narrow your results further. There’s a filter for merchant – so you can just find products at a single merchant. There’s a filter for network, so you can choose to see results from merchants from a set network and finally there’s a Brand Filter, so you can choose to view products from a single brand.

More help please!

There may be a time when you can’t seem to find a particular product, worry not, just send in a support ticket and we’ll do our best to find it for you. Sometimes it’s because it’s not in the datafeed as what you’re expecting, sometimes the datafeed is incorrect in some way or maybe it’s not even made it into the feed. All of these things we’ll check for you, and where possible we’ll give you instructions in how to get the product into a unit.