OK you have asked for a merchant account, and been emailed your log ins, but now what? Don’t panic, forget the words datafeed and content units, I know they strike fear in those who are not technically minded. Instead think ‘search – tick – job done’ as this is how easy it is!
Once you log into ECU you’ll have the following box staring at you:

Enter a name for your unit (you can change this later) something like ‘Bestsellers’ will do nicely.
Make sure the Search is highlighted and click on ‘continue’
Here’s the search box you’ll find on the next page:

You’ll find tips for finding the products you want on this page, so assuming all is well, type in the product name of your first item for our unit, use the drop down to select your program and click on ‘search’
Results will appear below. Find the specific product(s) you want to feature and tick the box next to it. At the top and bottom of the results is an ‘Add Products to Unit’ button, click on this and you’ll see the product appear in a blue box at the top of the page. This box shows all the products you have selected (and the means to remove them).
Repeat the searches until you have all the products you need. We’d suggest 6/7 products to be enough to show the top 5 products on the site, and have spares should 1/2 go out of stock before you have updated the unit.
Once all the products have been selected, click on ‘Customise’ button. As the affiliates will customise the units for themselves there’s little to concern yourself with here, except we’d suggest:
That’s all we would suggest on this page, so click on ‘Save/Update Unit’ and your unit is ready. Incidently, when you update your unit, as soon as you click on this button, any changes you have made will be instantly updated on your affiliate’s sites.
The last thing to do is to put the unit live on our Managed Unit page:
These are the basic steps to getting the unit up and running. There are advanced features available to you, which we will discuss in a later post.
Obviously with every new system, it will take time to get used to, but following the above instructions will help. If you have any problems, or would like us to set up your first unit, please ask via a support ticket.
Hi
Just looking through the site, do you have a definitive list of FAQ’s? Such as do we need to sign up for each individual merchant within every affiliate network? The instructions aren’t terribly clear I’m afraid
thanks
Hi Cherie
Thanks for your query. Yes you do need to be signed up and approved to any merchant you want to include in your units. As we explain, we include your ID in the deeplinks to the merchants, if you were not approved, then your links wouldn’t work.
By using your links, the networks pay you the commission, and everything is transparent. You can see that your ID is being used by hovering over the link on your units. Pro members will see their ID all the time, whereas free members will see our ID on every fifth impression of the unit.
Hope this helps, we have some of the more typical guides to ECU on the FAQ page, which we’re expanding all the time. If you’d like any topic covered, just let me know.
I’m afraid that we have concentrated on adding features and functions, and not paid too much attention to help, this is something we’re in the process of addressing.
Hope you had a great Christmas, and all our very best wishes for the New Year.